Wayfinding

Digital wayfinding on screens, readable from the far end of the corridor.

A department moves floor and every printed arrow in the building becomes a lie at once. Wayfinding is the signage that goes wrong least often and costs the most to put right, because it is the signage most likely to be printed, framed and screwed to a wall.

No card · no box to buy · pairs in about two minutes

What goes on the screen

Running directional signage, floor guides, department directories and room names on screens, authored in portrait or landscape and changed centrally when a room or department moves.

How it is different

Five things that are true here and worth checking elsewhere.

Every one of these is a mechanism rather than a promise, so you can confirm each of them on a free screen before you pay for anything.

  1. 01

    The screen is live, not polling.

    A paired screen holds a connection and derives what it shows from the schedule in real time. Change the board and the screens follow in seconds. There is no publish step, no playlist to re-download and no interval to tune.

  2. 02

    A channel is a real 24/7 timeline.

    Not a playlist. A channel is a named feed with a daily and weekly plan plus date-scoped overrides, so a board can hold Tuesday afternoons, a campaign can own one fortnight, and a screen tuned in follows its own clock all year without anyone touching it.

  3. 03

    The editor is built for a phone first.

    Below a laptop width the whole editor swaps chrome rather than shrinking: a bottom tool bar, a selection bar that navigates as a menu stack, and the deck one tap from the slide counter. Fixing a wrong price from the shop floor is the normal way to use it.

  4. 04

    AI is at every step, not one button.

    Describe the board in a sentence, or hand over the PDF you already print from, and the assistant drafts a real editable show. It stays available to reword, restyle or rebuild a slide by chat, and the same assistant answers product questions in the app.

  5. 05

    Any screen with a browser can play it.

    Android TV, Google TV, webOS, Fire TV, a Chromebox or a laptop in kiosk mode, paired by scanning a code with your phone. There is a native Android TV app too, downloaded as an APK from our own site rather than from Google Play. No media player box, no per-device licence, nothing to sideload.

Nothing to install, in the normal case: open the player URL in the screen's own browser and scan the code with your phone. If you would rather install an app, the native Android TV app is a free download from our own site rather than from Google Play, and a screen running it is on exactly the same plan as a screen running the browser.

When to buy something else

Where ChannelOS is the wrong answer for this.

ChannelOS is not an interactive wayfinding system. It does not render a pannable map, it has no touch interaction model, no route-finding, no search-for-a-room and no accessible-route logic, and it does not integrate with a floor plan or CAD source. If what you need is a touchscreen kiosk where a visitor taps a destination and gets a route, buy an interactive wayfinding product. ChannelOS fits the static directional board and the floor directory: the things that are a sign, that have to be right, and that are currently printed because changing them is somebody's afternoon.

Questions

Answered in full, because a half answer costs you a phone call.

What is digital wayfinding signage?
Digital wayfinding signage means putting directions, floor guides, department directories and room names on screens rather than on printed and framed signs. In ChannelOS the board is an editable show played by the browser inside the screen, so when a department moves floor you change the arrow and the room number on the board and every screen showing it updates within seconds, instead of reprinting and refitting signs.
Can I run wayfinding screens in portrait?
Yes, and most wayfinding screens should be. A show is authored at the aspect you pick, so a 9:16 board is laid out as a column of type and arrows rather than as a landscape board rotated, which is what makes rotated signage read badly. Screens on their end and screens on the wall can run from the same account.
Is it an interactive map or a touchscreen kiosk?
No. There is no pannable map, no route-finding, no room search and no touch interaction, and nothing reads a floor plan or CAD file. For a kiosk where a visitor taps a destination and is given a route, buy an interactive wayfinding product. ChannelOS covers the static directional board and the directory, which is the larger share of wayfinding signage in most buildings.
How big does a corridor screen need to be?
Far enough to read from where people are deciding which way to go, which in a long corridor is further than most people estimate. The practical rule is that the smallest text on the board wants to be about one hundredth of the viewing distance in height, so a decision point thirty feet away needs type much larger than a slide designed on a laptop looks like it should have.
Can a temporary diversion be scheduled and then removed?
Yes. A show sits on a channel's timeline with a date range, so a board for a corridor closed for two weeks of works runs for exactly those dates and the normal directions resume by themselves. Nobody has to take anything down, which is the step temporary printed signage reliably misses.
What does a wayfinding screen cost to run?
The first screen is free forever, with further screens billed per screen per month at the rates on the pricing page. Free screens carry a ChannelOS banner that opens into a full slide roughly every two minutes, which on a public directional board is normally a reason to be on a paid plan. There is no media player to buy and no per-device licence.

More of these on Answers, which covers cost, hardware and what happens when the wifi drops.

When a box is the right answer

A screen that is already playing keeps playing if the wifi drops, but it needs the connection back to come up again after a power cut, because nothing is cached on the television itself. If a screen has to survive a long outage entirely on its own, buy a player from a company that sells one and ask them about local storage. That is a real reason to pay for hardware. Ours is not one of them.

Keep reading

The rest of the picture.

Get one screen live first.

Pair a screen, put a board on it, and see whether the mechanism above holds before you pay for anything. The first screen is free forever.

Pricing shows what a second screen costs and what the free one leaves out.

Free screens show a ChannelOS banner, and about every 2 minutes it opens into a full ChannelOS slide; any paid plan removes both.

Sell it instead of buying it. The ChannelOS partner program pays 20% of what each business you refer pays us for their first 12 months, then 10% for as long as they stay. Free to join, nothing to stock.

See the partner program →