For hotels and venues

Digital signage for hotels, running on the TVs the lobby already has.

A wedding moves from the Garden Room to the Library at four in the afternoon and the A-frame sign outside the door still says Garden Room. Function signage fails on the same day it matters, which is why so much of it ends up handwritten.

No card · no box to buy · pairs in about two minutes

What goes on the screen

Running hotel lobby boards, function-room and meeting-room signs, guest information and restaurant boards on screens played from the screen's own browser, rescheduled from a phone at the front desk.

How it is different

Five things that are true here and worth checking elsewhere.

Every one of these is a mechanism rather than a promise, so you can confirm each of them on a free screen before you pay for anything.

  1. 01

    The screen is live, not polling.

    A paired screen holds a connection and derives what it shows from the schedule in real time. Change the board and the screens follow in seconds. There is no publish step, no playlist to re-download and no interval to tune.

  2. 02

    A channel is a real 24/7 timeline.

    Not a playlist. A channel is a named feed with a daily and weekly plan plus date-scoped overrides, so a board can hold Tuesday afternoons, a campaign can own one fortnight, and a screen tuned in follows its own clock all year without anyone touching it.

  3. 03

    The editor is built for a phone first.

    Below a laptop width the whole editor swaps chrome rather than shrinking: a bottom tool bar, a selection bar that navigates as a menu stack, and the deck one tap from the slide counter. Fixing a wrong price from the shop floor is the normal way to use it.

  4. 04

    AI is at every step, not one button.

    Describe the board in a sentence, or hand over the PDF you already print from, and the assistant drafts a real editable show. It stays available to reword, restyle or rebuild a slide by chat, and the same assistant answers product questions in the app.

  5. 05

    Any screen with a browser can play it.

    Android TV, Google TV, webOS, Fire TV, a Chromebox or a laptop in kiosk mode, paired by scanning a code with your phone. There is a native Android TV app too, downloaded as an APK from our own site rather than from Google Play. No media player box, no per-device licence, nothing to sideload.

Nothing to install, in the normal case: open the player URL in the screen's own browser and scan the code with your phone. If you would rather install an app, the native Android TV app is a free download from our own site rather than from Google Play, and a screen running it is on exactly the same plan as a screen running the browser.

When to buy something else

Where ChannelOS is the wrong answer for this.

ChannelOS does not talk to a property management system. It will not pull arrivals out of Opera, Mews or Cloudbeds, it does not drive in-room TV menus or guest messaging, and it has no folio or room-charge anything. If the requirement is a lobby board whose event list is generated from the PMS, buy a hospitality signage product with that integration and expect to pay for it. ChannelOS fits the hotel that wants its public screens to be current and good-looking, and is content for a human at the front desk to be the one who changes them.

Questions

Answered in full, because a half answer costs you a phone call.

What is digital signage for hotels?
Hotel digital signage means running lobby boards, function-room door signs, restaurant boards and guest information on screens rather than printed cards and easel signs. In ChannelOS each one is a real editable show played by the browser inside the screen, scheduled onto a channel with its own timeline, so a board can change service period on the clock and a door sign can be rewritten from the front desk in under a minute.
Can we change a function-room sign at short notice?
Yes, and this is the case ChannelOS is actually shaped for. The editor has a real phone build, so the duty manager rewrites the sign on a phone while standing in the corridor, and the screen picks the change up in seconds because it derives what it shows from the schedule in real time. There is no publish step, no file to re-upload and nothing to walk round and restart.
Does it integrate with our PMS?
No. There is no integration with Opera, Mews, Cloudbeds or any other property management system, and no in-room TV or guest-messaging capability. If your event board has to be generated from the PMS, that is a genuine reason to buy a hospitality-specific signage platform instead. ChannelOS is the lighter answer when a person is happy to type what is on today.
How do we run several hotels from one account?
Screens tune into a channel rather than being loaded one at a time, so a group board that is the same at every property is one channel every site subscribes to, while each property keeps its own channels for its own function rooms. Edit the group board once and every property shows it. The screens board tells you what each site is playing at that moment, which is usually the first question when somebody asks whether the promo went up.
What hardware does a hotel need?
The screens you already have, in most cases. ChannelOS plays in the browser built into Android TV, Google TV, webOS and Fire TV displays, and there is a native Android TV app as well, downloaded as an APK from our own site rather than from Google Play. An old screen with no usable browser takes any cheap HDMI stick, which is a browser you are buying rather than a signage appliance, so no per-device licence comes attached to it.
How much does hotel digital signage cost?
The first screen is free forever, and additional screens are billed per screen per month at the rates on the pricing page. Free screens show a ChannelOS banner that opens into a full slide about every two minutes, so a guest-facing lobby screen is normally a reason to be on a paid plan. Nothing is charged per player device, because there is no player device.

More of these on Answers, which covers cost, hardware and what happens when the wifi drops.

When a box is the right answer

A screen that is already playing keeps playing if the wifi drops, but it needs the connection back to come up again after a power cut, because nothing is cached on the television itself. If a screen has to survive a long outage entirely on its own, buy a player from a company that sells one and ask them about local storage. That is a real reason to pay for hardware. Ours is not one of them.

Keep reading

The rest of the picture.

Boards you can remix: hotels & hospitality templates , each one opening in your own workspace in a single click.

Get one screen live first.

Pair a screen, put a board on it, and see whether the mechanism above holds before you pay for anything. The first screen is free forever.

Pricing shows what a second screen costs and what the free one leaves out.

Free screens show a ChannelOS banner, and about every 2 minutes it opens into a full ChannelOS slide; any paid plan removes both.

Sell it instead of buying it. The ChannelOS partner program pays 20% of what each business you refer pays us for their first 12 months, then 10% for as long as they stay. Free to join, nothing to stock.

See the partner program →