Lobbies and receptions

A lobby screen that replaces the four printed cards taped to the desk.

The reception desk has the wifi password on a card, the fire assembly point on a laminated sheet, today's meetings on a printout and a welcome sign for a visitor who came last month. A lobby screen is mostly a way of getting four pieces of paper off a desk.

No card · no box to buy · pairs in about two minutes

What goes on the screen

Running reception and lobby welcome boards, visitor information, today's meetings and building notices on a screen played from its own browser and edited at the desk.

How it is different

Five things that are true here and worth checking elsewhere.

Every one of these is a mechanism rather than a promise, so you can confirm each of them on a free screen before you pay for anything.

  1. 01

    The screen is live, not polling.

    A paired screen holds a connection and derives what it shows from the schedule in real time. Change the board and the screens follow in seconds. There is no publish step, no playlist to re-download and no interval to tune.

  2. 02

    A channel is a real 24/7 timeline.

    Not a playlist. A channel is a named feed with a daily and weekly plan plus date-scoped overrides, so a board can hold Tuesday afternoons, a campaign can own one fortnight, and a screen tuned in follows its own clock all year without anyone touching it.

  3. 03

    The editor is built for a phone first.

    Below a laptop width the whole editor swaps chrome rather than shrinking: a bottom tool bar, a selection bar that navigates as a menu stack, and the deck one tap from the slide counter. Fixing a wrong price from the shop floor is the normal way to use it.

  4. 04

    AI is at every step, not one button.

    Describe the board in a sentence, or hand over the PDF you already print from, and the assistant drafts a real editable show. It stays available to reword, restyle or rebuild a slide by chat, and the same assistant answers product questions in the app.

  5. 05

    Any screen with a browser can play it.

    Android TV, Google TV, webOS, Fire TV, a Chromebox or a laptop in kiosk mode, paired by scanning a code with your phone. There is a native Android TV app too, downloaded as an APK from our own site rather than from Google Play. No media player box, no per-device licence, nothing to sideload.

Nothing to install, in the normal case: open the player URL in the screen's own browser and scan the code with your phone. If you would rather install an app, the native Android TV app is a free download from our own site rather than from Google Play, and a screen running it is on exactly the same plan as a screen running the browser.

When to buy something else

Where ChannelOS is the wrong answer for this.

ChannelOS is not a visitor management system. It does not sign people in, print badges, notify a host, hold a visitor log or integrate with Envoy, Proxyclick, SwipedOn or a room-booking platform, so today's meetings on the board are typed rather than pulled from calendars. If reception needs sign-in, badges and host notifications, buy a visitor management product; several of them will also drive a lobby screen. ChannelOS fits the reception that wants a good-looking welcome board it can change itself, and is happy to type the visitor's name.

Questions

Answered in full, because a half answer costs you a phone call.

What goes on a lobby or reception screen?
The things a reception desk currently keeps on paper: a welcome for today's visitors, the wifi details, directions inside the building, today's meetings and rooms, and any building notice. In ChannelOS each is a real editable board played by the browser inside the screen, scheduled on a channel so the board moves through the day instead of showing everything at once.
Can we show a named welcome for a specific visitor?
Yes, and it takes about a minute. Someone at the desk edits the welcome board with the visitor's name or company, and the screen picks it up in seconds because it derives what it shows from the schedule in real time. The editor has a real phone build, so it can be done from a phone rather than from the reception PC.
Does it integrate with Envoy or our visitor sign-in system?
No. There is no integration with Envoy, Proxyclick, SwipedOn or any visitor management platform, and no sign-in, badge printing, host notification or visitor log. Several visitor management products can drive a lobby screen themselves, and if sign-in is the requirement that is the right purchase.
Can today's meetings come from our calendar?
No. There is no Google Calendar, Microsoft 365 or room-booking integration, so a meetings board is maintained by hand. If the board has to track the calendar automatically, a room and visitor product with that connector is the better fit.
What hardware does a lobby screen need?
Usually the screen already there. ChannelOS plays in the browser built into Android TV, Google TV, webOS and Fire TV, there is a native Android TV app downloaded as an APK from our own site, and an existing Chromebox or kiosk laptop driving a display works as it is. Older panels take any cheap HDMI stick, with no per-device signage licence attached.
How much does a reception screen cost?
The first screen is free forever with no card. Free screens carry a ChannelOS banner that opens into a full ChannelOS slide roughly every two minutes, and since a lobby screen is the first thing a visitor sees, this is one of the clearest cases for a paid plan, which removes both at the per screen per month rates on the pricing page.

More of these on Answers, which covers cost, hardware and what happens when the wifi drops.

When a box is the right answer

A screen that is already playing keeps playing if the wifi drops, but it needs the connection back to come up again after a power cut, because nothing is cached on the television itself. If a screen has to survive a long outage entirely on its own, buy a player from a company that sells one and ask them about local storage. That is a real reason to pay for hardware. Ours is not one of them.

Keep reading

The rest of the picture.

Boards you can remix: lobby & welcome screens templates , each one opening in your own workspace in a single click.

Get one screen live first.

Pair a screen, put a board on it, and see whether the mechanism above holds before you pay for anything. The first screen is free forever.

Pricing shows what a second screen costs and what the free one leaves out.

Free screens show a ChannelOS banner, and about every 2 minutes it opens into a full ChannelOS slide; any paid plan removes both.

Sell it instead of buying it. The ChannelOS partner program pays 20% of what each business you refer pays us for their first 12 months, then 10% for as long as they stay. Free to join, nothing to stock.

See the partner program →