Legal

Contact Us

Questions about your account, billing, or a complaint about the service? Reach us using the details below. We answer email within two business days.

Last updated

Business & support

Business
ChannelOS — channelos.tv (operated as a sole proprietorship)
Registered name
Add the registered legal / proprietor name
Email
[email protected]
Phone
+91 78783 50796
Registered address
F-501, Takshshila Mahadev Green, CTM, Ahmedabad, Gujarat, India
Business hours
Monday–Saturday, 10:00–18:00 IST

Grievance redressal

For any unresolved concern about a payment or the service, contact our grievance officer.

Grievance officer
Add the officer's full name
Designation
Grievance / Nodal Officer
Email
[email protected]
Acknowledgement
Within 48 hours of receipt
Resolution
Within 30 days, per Consumer Protection (E-Commerce) Rules, 2020

Our policies

Replace the highlighted fields with your real contact details before going live — a working phone number and registered address are required to activate online payments.