# Internal communications digital signage

Running staff-side screens with notices, announcements, shift information, recognition and policy changes, played from the screen's own browser and edited directly by the people who own the message.

Source: https://channelos.tv/use-cases/internal-communications

## What runs it

ChannelOS plays as a web page in the browser the screen already has: Android TV, Google TV, webOS, Fire TV, a Chromebox, or a laptop in kiosk mode on the HDMI port. There is also a native Android TV app, downloaded as an APK from channelos.tv rather than from Google Play. There is no media player box to buy and no per-device licence.

## What goes on the screen

- **The notice that has to land today.** Typed and on the screens in seconds, because a screen derives what it shows from the schedule in real time. No publish step and nothing to re-upload.
- **Shift and rota news.** A change made at the end of a shift reaches the staff room before the next one walks in, and the board is still right at three in the morning.
- **Recognition and team news.** The content nobody has time to build. The assistant drafts a board from a sentence, which is usually the difference between it going up and it not.
- **Everything at once, when it matters.** Broadcast controls take over every screen on a channel with one message, then put them back on their normal schedule when you end it.

## When ChannelOS is the wrong answer

ChannelOS is not an employee communications platform. There is no intranet, no app for staff, no read receipts, no targeting by team or role, no acknowledgement tracking and no integration with Workplace, Viva Engage, Slack or Teams. You cannot prove a particular person saw a particular notice, which rules it out where a policy acknowledgement has to be evidenced. If internal comms means measured reach and per-employee targeting, buy a platform built for that. ChannelOS is the screen part: the boards in the staff room, the corridor and the canteen, kept current by the person whose message it is.

## Questions

### What is internal communications digital signage?

It means using screens in staff areas, corridors and canteens to carry notices, shift information, announcements and team news for the part of a workforce that does not sit at a desk or read email during the day. In ChannelOS each board is an editable show played by the browser already in the screen, and the person who owns the message is the person who edits it.

### How fast does a notice reach the screens?

Seconds, in normal conditions. A screen holds a live connection and derives what it shows from the schedule in real time rather than downloading a playlist on a timer, so there is no publish step to wait on and no interval to tune. A screen that is offline keeps playing what it has and catches up when it reconnects.

### Can we tell who has seen a notice?

No. There are no read receipts, no acknowledgement tracking and no per-person reporting of any kind, so nothing on a ChannelOS screen can evidence that a particular employee saw a particular message. Where a policy change has to be formally acknowledged, that belongs in a system built for it and the screen is a reminder at best.

### Can different sites or teams see different boards?

Yes, by channel rather than by audience targeting. A channel is a named feed with its own timeline and a screen tunes into one, so the warehouse staff room, the head-office corridor and the canteen each run their own, and a group-wide notice is one channel they all subscribe to. There is no targeting by role or team, because there are no staff accounts.

### Does it integrate with Teams, Slack or an intranet?

No. There is no integration with Microsoft Teams, Slack, Viva Engage, Workplace or any intranet, and no API to post a message from one. A board is authored in ChannelOS. If the requirement is that one post appears in the intranet and on the screens at once, that is a genuine reason to buy an employee communications platform with a signage module.

### Who in the business actually edits the boards?

Whoever holds the login, which is deliberately not IT. The editor has a real phone build rather than a shrunken desktop one, and the assistant will draft or reword a board by chat, so a shift lead or an office manager can put something up from a phone without being trained on a design tool first.

## Related

- [Digital signage for offices](https://channelos.tv/blog/digital-signage-for-office): Lobbies, meeting rooms and the staff-side screens behind them.
- [Safety and shift boards](https://channelos.tv/use-cases/safety-and-shift-boards): The handover board, and why the whiteboard keeps winning.
- [Broadcast controls](https://channelos.tv/blog/broadcast-controls-for-your-screens): Taking every screen at once, and the rules about handing them back.
- [Notice board maker](https://channelos.tv/tools/digital-notice-board-maker): A notice per line with who owns it and when it applies. Free, no account.
